Our Flagship Integrated Practice Management Software
All-in-One Integrated Practice Management Software
Our integrated practice management software helps physical therapists, chiropractors, and multi-specialty practices achieve their financial and personal goals by providing best in class cloud based practice management software for your Mac and PC.
Billing Dynamix provides an integrated EHR, scheduling, billing, and outstanding revenue cycle management software and billing services with exceptional personal support and training for the entire staff all-in-one. We are committed to your success.
Revolutionary TechnologyCutting edge, cloud based billing technology & automation, with integrated custom scheduling and documentation available.
Unlimited SupportExceptional, personal support and training for every member of your office from our expert billing and technical teams.
Integrate with Any EHR SystemUse your favorite program with our expertly designed technology, so you have an advantage over the payors.
Scheduling and EHR
- Simple, fast, compliant specialized documentation and scheduling
- Custom macros and templates
- Online patient intake forms and check in kiosk
- POS system and Inventory management
- Patient monitoring and scheduler alerts
- Instant insurance eligibility check
- Task automation and assignments – consistent patient experience
- Integrated patient appointment reminders, marketing tools, and credit card processing
Billing & Reporting
- Fully integrated with our flagship systems and other popular EMRs including webPT, Clinicmaster, and Cedaron
- Real-time electronic claim submissions
- Instant claim scrubbing, All claims automatically verified over 1.5 million lines of rules that are updated daily
- Detailed, customizable reporting, can export into programs like Excel and Quickbooks
- Complete transparency with real time reporting and claim monitoring
- Our average office sees 96% of all their receivables collected in under 120 days. The majority of insurance claims are paid in under 10 days
- Full-service and inhouse billing options available
Learn how Billing Dynamix can help you streamline your practice and increase your insurance reimbursements.
Schedule a DemoCustomers Our Software
Our experience with setting up and using XDocs has been great. The team took my original document and was able to transform it into a functional document that we could easily access and use through the system. I was impressed with how quickly they were able to initially make the document. I was also equally impressed at how patient they were with me as we used the document and needed to make adjustments. They did so each time and made sure it was exactly what we wanted. We are looking into the possibilities of streamlining other documents into XDocs now.
Melanie McGriff (M.Ed., CCC-SLP), Kid's Creek Therapy
Billing Dynamix has streamlined all of our billing procedures, making our office more efficient and more profitable. Their staff is always willing to help me tackle the next insurance hurdle and make sure that the claims keep rolling out. The SWAT team has addressed my individual issues when we were not getting paid from a particular payer and resolved the problem ensuring the fastest and most accurate route so that we could get paid. I have enjoyed working with them for the past year and look forward to many more.
Krystal Gonzales (Billing Manager at Arizona PT), Arizona Physical Therapy
I am ultra satisfied and extremely happy with the decision we made to go with Billing Dynamix. The best feedback I ever received was during my first conversation with our Billing Dynamix manager. From that point forward, I changed and I changed my practice. I am able to grow my practice and expand without the added pressures I previously dealt with. Billing Dynamix opened my eyes to a better way to do business.
Nick Roselli, OTR/L, CHT
Our experience with Billing Dynamix has been very positive. The ability to obtain instant, real-time data regarding patient account information via the internet-based physical therapy billing software has been especially helpful. We are able to focus on patient care knowing that billing and collections are being handled properly. The Billing Dynamix staff members are knowledgeable, helpful and quick to respond! We would recommend Billing Dynamix to other providers without hesitation.
Shecanna Seeley, Director of Rehab Services
Just click the link below for a free consult. BDX won't be calling you because it's not their style to be aggressive and bug people non-stop. If you have any questions, feel free to contact me. Been using them for almost four years now since I opened my clinic and I can't say enough about how smoothly everything has run. They literally take care of everything - my office consists of my laptop and a printer/scanner and a paper shredder. That's it.
Paul H (Wang, DPT, CSCS), niversity of Hawaii at Manoa, Pacific Sports Rehab, LLC
For 10 years, BDX has led the way in innovation in the healthcare industry.
We consider each office that we work with a partner. We invest in the success of your practice and work closely with all members of your staff.
Innovating in the cloud, automating office workflow, single metric management, and forward thinking strategic relationships.
Our sister struggled as the owner of an independent practice, operating in the increasingly competitive environment with constantly changing regulations and reduced reimbursements from the insurance companies. We set out to use our engineering experience to build a solution that would provide her a competitive advantage in the industry and to even the playing field with the insurance companies.
With backgrounds in process management & artificial intelligence, we worked closely with experts in healthcare and medical documentation to streamline practice management using technology and automation. In doing so, we provide practice owners an unfair advantage against the insurance companies.
Our Partners
Google Rating
5.0
Based on 167 reviews
Billing Dynamix
5.0
Asha Perkings
17:40 01 Aug 22
Billing Dynamix is a great and a very efficient system to use. The training that I had with Henry was great is very attentive and nice he helped me with every question that I needed answered. I would highly recommend this system for anyone that needs to use it!
Brian Jensen
16:06 01 Aug 22
We recently transitioned to Billing Dynamix from another software provider and we are already seeing that it is making us more efficient and profitable. The entire training team including Henry, Kacie and Tammy have done great job of guiding us through all of the resources that are available to take our practice to the next level.
John Clancy
19:32 29 Jul 22
Overall much better flow and support from staff than previous billing and claims services we have used in the past. Easy to understand and straightforward interface.
Tabatha Miller
17:53 29 Jul 22
The staff was very friendly and helpful. Training was quick and easy. The system is very user friendly easy to learn. I like that you can print lists for claims and tasks. Great overall experience.
Office CMF
17:42 22 Jul 22
Training has been easy and efficient. Trainers are great!
Dr. Mariclaire Schultz
18:31 20 Jul 22
I had a great session with Jeverlyn today---she was extremely patient, knowledgable and I loved the hands on interaction. I look forward to our next interaction.
Mary Schupp
20:56 13 Jul 22
Very helpful.
Nicole Ferretti
18:50 13 Jul 22
10/10software is easy to use and great training!
Laura Maleknia
18:43 06 Jul 22
customer service 10/10! Henry is very responsive and helpful!
Suncoast SpineMed
15:33 29 Jun 22
Excellent program with the best service when you need it.They have wonderful training instructors and which makes it easy to use the program.
Aileen Mena
17:38 27 Jun 22
Very organized and easy to use. I learned very quiclky and had all of my questions answered.
Luz Yinh
19:09 21 Jun 22
My conversation with Jay was very good, he was very patient to sign me in, I think he got a very good knowledge of what he is doing. Thanks for your help.
Johnny Bugarin
20:36 17 Jun 22
If I could give more than 5 starts, I would! Jason is an unbelievable trainer and has been super helpful for our practice. Cristyn is also a guru with helping solve any AR questions. The entire team is super responsive and communicative with timely issues. I don't know where we would be at as a practice without this team. We had been through several other competitors and will never look for another company again! Thank you Billing Dynamix!
chris james
14:48 16 Jun 22
Training team has been great. I've been working with Chetan and he's been excellent in explaining the system. Everything has been going really smooth regarding the system, there are a lot of nice features. It's been working really well so far!! Tammy, wonderful as well very pleasant to work with!!!
Amber Albert
18:35 13 Jun 22
Billing Dynamix and Henry were very helpful with training me on how to use our system.
Gennet Wright
18:36 10 Jun 22
Training and system has been awesome! Chetan was a great trainer and went at a smooth pace. System is easy to use and learn.
Erica Ascarrunz
15:25 07 Jun 22
My overall experience with Henry was amazing. He has gone into complete detail with all training needed for me. He is over and beyond amazing and is always there to help me if needed.
maria filho
18:46 01 Jun 22
They explained the material well and i was able to understand what Chetan was trying to explain. Very nice people 🙂
Lisa Carter
16:49 26 May 22
A very in depth software to ensure correct billing. I appreciate the accurate and focused training to help me be successful in the management of medical billing.
Carol J Callison
16:32 26 May 22
I was able to acess the Vericle system with Chetan's help. He is very knowledgeable. I have learned alot the system, I hope to be able to function well because of his training.
Tonya Clark
17:01 25 May 22
The training is super simple. Great training!
Sarah Hazel
15:41 17 May 22
The team is great at explaining processes in what can be a not very user-friendly system. Henry went over the Flex Note today and taught me how to input macros and it actually made perfect sense! Now on to practice what I have learned.
Monica Fabbri
13:39 02 May 22
Whenever I have a question or an issue they are quick to respond and they explain everything very well.
Trudy Wendelin
20:57 20 Apr 22
The lady was very patient with me and helped me correct 2 billing forms. Very grateful for her help and resolving the matter.
Ashley Stegall
14:48 19 Apr 22
Billing Dynamix training has been extremely helpful! I am new to my role and Henry has been very helpful and taking into consideration my style of training. He allowed me to hands on training with sharing my screen and walking me through the steps for the system. The help options on the system website are great to be able to walk you through step by step as well making it user friendly.
Rachel Czarnecki
15:29 14 Apr 22
Great system to use for scheduling and billing purposes for our clinic.
Ashley Arnold
18:33 01 Apr 22
excellent training and explanation of the ins and outs of the program
Lucy Razzano
18:35 31 Mar 22
I've only been using Billing Dynamix for a couple weeks and I know my way around already! The system is very user friendly, and the trainings are very thorough and informative. I would definitely recommend this program!
Gina Christopher
18:11 31 Mar 22
Beatrice with Billing Dynamix reached out me and helped me resolve my issues. Even sent me a link for training on this particular issue. Loved the Customer Service!
judi blanding
20:53 28 Mar 22
This system is fantastic and has everything our practice needs to be efficient, collaborative and increase our revenue! The training was superb and enjoyable and I highly recommend this company to anyone needing a new EHR system!
maureen fura
23:48 24 Mar 22
Tawnya was amazing. I was so intimidated by the whole process of getting credentialed. Tawyna made me feel like I wasn't alone and she broke down all the pieces for me. She answered every question I had and made the process feel less daunting. She has made herself available to help me through this step by step. I can not say enough about her and her level of skill and professionalism. I have some big care to provide to my clients and she is making it possible for us to give this care. I can't recommend this company or Tawnya enough.
Henry Benitez
16:51 24 Mar 22
We are very happy with this new software for our office. Chetan was very kind helping me to resolve the problem. Thank you.
Jessica Dikhow
14:21 18 Mar 22
Shelly Sanchez
14:12 18 Mar 22
Thank you Henry for showing and reassurance on using the system Billing Dynamix!! This is easy and a very straight forward system to use.2 weeks updateI like how they do the training! Henry was patient, was hands on and informative when I had questions. 5 stars for Henry.The actual system after using it for 2 weeks theirs features that could improve to actually making it the best EHR! I have used multiple EHR in my 10+ years in the medical field. This is why I removed a star.
Jessica Donohoe
16:23 03 Mar 22
This system is very easy to use and everyone is always helpful when you have questions. Training is easy to set up and very thorough.
Kristen Schrader
17:51 02 Mar 22
Training was very informative and easy to follow
Eric Hyer
16:27 28 Feb 22
I have been working with Henry Anthony Dominguez and he has been walking me through the basics on the program. I appreciate his flexibility with my schedule.
Ma Florencia Aseral
18:07 24 Feb 22
I am very happy with my coach Jason. He really helped me with my training. So far, my experience with the system is been good.
Sarah Hereford
17:54 24 Feb 22
The training was seamless and explanatory. Chetan walked me through each step of the training and checked often to see if I had any questions. Very detail oriented and helpful. Much nicer one on one instead of in person training with a group.
Shawna Martinez
16:27 24 Feb 22
I have taken this system from clinic to clinic to clinic and they never disappoint. The training is second to none, the billing team and billing results have always made it so worth me coming back again and again. I will never use another system. I cannot recommend a better company.
Kim Gaiser
17:17 22 Feb 22
We have been using Billing Dynamix for years and I have been very happy with all the services they have and continue to offer our office. My account coach Tammy is amazing. She always goes above and beyond to answer my many questions and if we have any issues or concerns I know they will be taken care of immediately.
Yunnuen Oliveros
04:18 19 Feb 22
I have been working with Tawnya and she has been so patient with me through my credentialing process, I get quick responses, and frequent updates to keep me up to date.
Claudia Aybar
18:14 16 Feb 22
The training was smooth and explanatory. Chetan walked me through each step of the training. Very detail oriented and helpful. The communication was clear and consistent.
sue collins
19:48 15 Feb 22
Billing Dynamix is a wonderful and easy system to use. The training is very thorough and coach Tammy is amazing! I look forward to our calls to answer any concerns we have as well as the billing team. The ease of the system saves us time which gives us more time to focus on other office tasks. I highly recommend!
Kelly Thomson
19:25 10 Feb 22
The Vertical system is extremely easy to navigate and the support team is knowledgeable and helpful.
Tabitha Deveau
16:41 08 Feb 22
The services provided by Billing Dynamix has been wonderful. The system works great and is very beneficial for my practice. The training has been easy to follow and very detailed! 10 out of 10!
Marlene Hernandez
20:17 01 Feb 22
Liz Lundquist
16:36 27 Jan 22
The Billing Dynamix team is amazing. They are thorough and detail oriented. They listen to all of our teams concerns and help dig in to find the answers. We are very impressed with the whole team and can't wait for many years of partnership!
Physical Therapy Aide
18:42 17 Jan 22
The training and system have been very fluid and helpful when it comes to getting my confident in my role. Thanks for all the help!
Shay McGinty
16:44 13 Jan 22
I would like to recommend the system based on its ease of use. It has alot of user friendly functionality.
Gregg Friedman
15:31 13 Jan 22
Henry did a great job educating me on very specific questions I had and it only took a few minutes.
AZ REGENERATIVE MEDICINE DR. FROST
16:42 12 Jan 22
The software is advanced & pretty explanatory. The training team was very thorough & helpful. My experience has been pretty smooth so far, I have no complaints. I feel supported & heard by the training team, their communication is very consistent as well.
Cynthia Taylor
15:56 07 Jan 22
Henry Dominguez provided me with the most excellent and detailed training on Vericle. He does not leave any details out! Very understandable!!! Great personality as well! The Vericle is very user friendly!
Cody Avery
16:43 05 Jan 22
Loved the time and care that Jeverlyn took to teach me the system and all of its helpful features.
Camesha Davis
15:56 09 Dec 21
My vericle training with Henry went well. He took the time to explain everything step by step at a pace slow enough for me to grasp the concept. If there was anything I did not get right away, he was very patient and happily reviewed the section of concern. I would highly recommend!
Christian Higgins
17:23 01 Dec 21
System is straight forward and easy to use and training is easy to understand.
Leticia Alves
19:32 12 Nov 21
never had an issue they are quick to reply and help with whatever you need. very patient for training. frequent updates.
Jessie Sanquiche
19:33 08 Nov 21
I continue to be impressed by the level of organization and communication from your staff.Being the Head of Operations here at PBS I feel even more comfortable then I already was to send over our clients and they will be in good hands.
Gregg Friedman
17:41 03 Nov 21
Beatriz was so helpful! She was able to answer my questions in about 3 minutes. This is a great system for my billing and scheduling.
Jacklyn Calenback
14:44 28 Oct 21
Support will respond fast if you have any question. Very easy system to use. All support is willing to help and make sure any questions/issue is resolved before getting off the phone. Would highly recommend system to others.
Amanda Barnes
18:05 27 Oct 21
The billing dynamics team was helpful and always very clear with direction. Knowing their job well was helpful, knowing exactly where to go and what to do that way there was no confusion during the training. System is very easy to use as well. Very communicative and understanding when it comes to scheduling a training session.
EQUILIBRIUM Physical Therapy
17:32 06 Oct 21
The experience was amazing. The training was very helpful. I learned a lot of helpful things. I love how the vericle also runs very smoothly for me.
sugey vanegas
15:20 29 Sep 21
The billing dynamics training was extremely helpful. It really made the transition to my new job easier. They are very detailed and dedicated to make sure one understands. The system itself is easy to use and with the training help to see that.
Advanced Regenerative Care of Wilmington
15:21 28 Sep 21
My training with Vericle was very informative. I was able to navigate through the system with ease and my training was very helpful. I would recommend this team and their system as the support I have received has been so helpful.
Colton Pope
18:53 13 Sep 21
The team is wonderful. Whenever I have a technical issue they're always able to point me in the right direction
cecilia bravo
16:12 25 Aug 21
Easy to navigate and excellent one on one training with the system. Would recommend to everyone!
Lauren Liria MS CCC-SLP
18:56 29 Jul 21
Excellent customer service and tech support! Very helpful.
Dr. Jason Piken
14:42 27 Jul 21
I am very happy with all of the service I have received from Billing Dynamix. Whenever I had office staff move on and needed someone new trained they were happy to train them for me. They respond to calls promptly. My account Rep Tammy is a pleasure to work with.
stuart Fife
21:00 26 Jul 21
Great coaches committed to assisting staff and handling important tasks at hand. Easy to communicate with.
Theresa Riley
16:53 19 Jul 21
I love the way I can manage my tasks and find all of the things i need to see without having to go to a bunch of different screens. It is a smooth processing system for any record keeping and teamwork on projects.
Jessica Straughn
17:16 07 Jul 21
Beatriz gave me a phone call, followed up with an email, and scheduled a timely virtual meeting - she was able to help answer several questions for me very quickly
David Cluff
16:22 02 Jul 21
Great customer service
Lauren Horne
20:41 30 Jun 21
Vericle has been a very intuitive system for documentation of patient care. It is easy to navigate the system in finding past and present patient visits. It also is streamlined for providers with repeat patients allowing for quick charting.
Vanessa Andrei
18:15 30 Jun 21
This system is great for initial evaluations for physical therapy. It is organized well.
Kathleen Fortier
00:40 28 Jun 21
Using this EMR for a pro bono clinic that is student run. It is a great software, and the training team is fantastic and responsive.
Ashley Seidlitz
22:04 17 Jun 21
Les Pritchard
15:36 14 Jun 21
Very complete and user friendly system, the training and support has been excellent.
Kiara Leathers
14:47 28 May 21
The system is very user friendly, easy to learn and easy to use. The training team does a great job! Jasper is very patient and accommodating when it comes to one on one training. Overall our office has had a wonderful experience.
Joe Csaszar
19:25 27 May 21
Training was made easy and the system seems easy to use
Sharon Montano
17:52 24 May 21
Jason is a great trainer. The program is very thorough.
Peter Connelly
19:15 20 May 21
Professional, friendly, and worth the time. The system works!
Jennifer Minton
18:46 19 May 21
Very impressed with extra help when needed! System is easy to follow and is easy to understand.
Jason Harre
14:48 17 May 21
I have worked with many EMR systems through the years, Billing Dynamix system as well as their staff are by far one of the most efficient and thorough I have had the pleasure to work with. They would be an asset to any practice.
Courtney Honeycutt
14:30 12 May 21
I enjoyed the one on one training team. they really helped to make sure i understood what i was doing. I like how the system is easy to use
Regenerative Health Centers
17:29 11 May 21
I found the training to be very helpful. They give you a very hands on experience which helps you to accurately learn the vericle system.
Sherri Cooper
16:24 07 May 21
The training process is very thorough and hand on. The system is very user friendly.
Kelly Jost
18:12 20 Apr 21
Easy charting system, great support and training.
Andrea Hughes
21:04 26 Jan 21
The training is simple to understand and effective. System seems to be very user friendly.
Kristen Pauley
17:15 26 Jan 21
great training . quick to respond to any questions we had !
Sydney Redding
18:49 21 Jan 21
The training team was extremely helpful when teaching me this new program. It is very easy to understand and learn.
Tami Weaver
18:39 20 Jan 21
The training is very clear and they answer all your questions to make sure you understand!
Hunter Mitchell
14:36 04 Jan 21
System is very easy to use and convenient. The trainings are very informative and easy to comprehend.
Mark Paz
15:23 23 Dec 20
The EHR system if certainly one of the best I've used in the last 10 years. Organized in a logical and intuitive format, easy to navigate and modifiable records.
Eric Martin
15:38 25 Nov 20
the system is very simple and easy , also makes it even more easy that the training explains thing down to the T.
Kesney Faubion
18:29 29 Oct 20
Jason is an amazing trainer, he is always making sure I fully understand each new concept. The system is very intuitive and easy to navigate! I would recommend utilizing the system in any medical clinic!
Alexis Eggett
16:54 14 Oct 20
The training process was easy to follow along and I enjoyed learning about the system.
Tammie McCallie
18:49 13 Oct 20
This system has a very good flow, it covers all aspects of running a office and billing successfully. I would highly recommend to new practitioners or any office wanting to expand.
Ruth Vanderkooi
17:22 13 Oct 20
I am grateful for the patience of the trainer.
Ana Garcia
19:23 29 Sep 20
Great Training Staff. The system is very easy to use and user friendly.
maria Carreno
18:32 18 Sep 20
The training team has been great to work with. they have trained us on every step and makes sure we understand everything.
Tyler
20:42 16 Sep 20
The training they provided was fast and simple. Jasper did a great job making sure I understood everything before proceeding to teach me something new, and scheduled follow up sessions to make sure I remembered how to do it all and ask if I had any questions. Great company to work with
Ross Miller
20:19 15 Sep 20
Billing Dynamix has been an amazing software to use. It has and will save me time compared to previous software that I have used.
Kelly Hayden
16:41 11 Sep 20
This system is very easy to learn and use. Jasper does a great job explaining everything.
Hope Keeton
15:37 08 Sep 20
Like the way training is broken into sections, not a wide quick coverage over all. Gives time to process each area.
Haydee Diaz
19:30 25 Aug 20
Great customer service !! Great company to work with. I would recommend BILLING DYNAMIX!
Debra Parker
18:34 11 Aug 20
Very easy to use and Jason is amazing at explaining things! I'm not very technologically inclined and he made things simple and easy to understand.
Billie Cascarina
15:20 11 Aug 20
Billing Dynamics platform is easy to use and training is just as easy! Jasper did a great job explaining the software!
Brian Loranger
14:36 23 Jul 20
They spend a lot of time on training each team member individually, so we are proficient in the program. This has been a great help in navigating this new software. Jasper and Cristyn are great and very helpful.
Faith Loranger
17:46 14 Jul 20
Billing Dynamix has been so helpful and hands on to make learning a new system easy and as seamless as possible. The staff are all so friendly and helpful with any questions you have.
Tav p
13:48 02 Jul 20
Billing Dynamix is very user friendly. You're able to edit things with the ease of a click. great customer service from the tech staff. I felt like I've already been using the system by the time i was done with the walk through. I'm very confident using this system and definitely recommend them!
Rachel Diaz
17:15 25 Jun 20
Great company to work with! I LOVE working with Jason in particular! He is so friendly and helpful. They system is very easy to learn and makes paperwork a breeze. If anyone is looking to simplify their office life I definitely recommend using Billing Dynamix.
Lisa Loranger Aston, D.C.
19:31 22 Jun 20
The personal training is very detail oriented and the ability to ask questions versus watching a tutorial video makes a huge difference in retaining the information.
Ellen Cheung
18:56 22 Jun 20
We have been using Billing Dynamix for years in our outpatient therapy office. The interface is very intuitive and user friendly. The team is always accessible to questions as well as open to suggestions on how to further improve the system. Ydelyn has been very professional during the training process. Definitely worth checking out for your medical billing and notes needs.
Mike Williams
16:28 22 Jun 20
Excellent training - very professional and understandable.
Richard Jaskewich
17:54 19 Jun 20
Jason very good trainer. He is very knowledgeable of the software which made it easy for me to follow the procedures. The systems easy to use when making a new patient document and a procedure. I like the program easy to use without complications. I would refer other providers too use it.
Madison Clifton
17:40 18 Jun 20
Hands on training is very helpful
Tyler Stewart
13:22 18 Jun 20
The training was very complete and well done. The program is very user friendly and will make any office work much easier.
Corinne Loranger
15:26 17 Jun 20
The training process with Billing Dynamix has been great. They are very organized and have been on top of everything that needs to be done. They make sure you have a full understanding of the system before you go live with it and will answer every question you have with a compassionate, can do attitude!
Sarita Smalley
16:48 12 Jun 20
Training was great and incredibly helpful! I would highly recommend BDX for all chiropractic offices. Love the ability to create the macros that fit well with my office.
Loranger Chiropractic
17:30 11 Jun 20
Jasper does a wonderful job at training. Learning a lot of good information!
Liz Atkin
16:46 11 Jun 20
Billing Dynamix is a great system, easy to use and has a great team to work with to help train. I would highly recommend them!
Nichole Listeman
18:40 05 Jun 20
Billing Dynamix is a great company to work with. Your trainer will work with you at your pace and will check in frequently to make sure that the system is making sense. The system itself is incredibly user-friendly and intuitive. Thank you!
HEALING STAR PHYSICAL THERAPY & WELLNESS LLC
14:45 31 Mar 20
Training has been extremely helpful and has given me a lot of insight into the system. Trainer is very helpful, pleasant and knowlegeable.
Chris Ruminski
13:53 31 Mar 20
We use the Vericle software at our practice. The trainers have been helpful and constantly available to make our transition as smooth as possible.
Cynthia Perez
16:32 25 Mar 20
The trainer, Jason was very detailed and on time with our meetings and was very happy to answer any questions i had, even after just going through them. Vericle is pretty easy to use. i would recommend to anyone.
Andrea Finch
16:43 17 Mar 20
Jasper was amazing at walking our staff through the training. Greatly recommend.
Elena N.
18:13 11 Mar 20
This program is great and easy to use. I was coached well by Ydelyn and appreciate all the help teaching me to use the interface.
Lydia Cremer Kite
15:39 02 Mar 20
Billing Dynamix has great customer service. Very timely and willing to help.
Carolyn King
16:26 21 Feb 20
My review is solely based on the customer service we have experience with our coach, Tammy. She has been an excellent coach. She is very responsive and has been incredibly helpful with getting us answers to any questions/problems that arise with the software.
Sara Wabby
18:48 13 Feb 20
Great training, very helpful, would highly recommend!
Danielle Rose
17:44 11 Feb 20
I enjoyed the care and compassion that the trainers gave to this new user. They were patient with my minimal tech experience and addressed all of my concerns to my satisfaction! Jason is great and his good humor made the trainings enjoyable.
Kathi Sankey
18:43 05 Feb 20
In November of 2019, I assumed the role of Biller/Insurance Specialist in our office, with no experience or training in either billing or insurance. To say I was afraid was putting it mildly, but I was up for the challenge and learning something new!We had a conversation with the Vericle team that was assigned to our office, to make this transition as smooth as possible. I remember Cristyn saying, “don’t worry we’ve got you every step of the way”. I was skeptical, because in past experiences, I’d heard this.To my amazement the team has been with me every step of the way. They have taken a person with very little confidence and given me tremendous confidence in only two months. They have shown me how to navigate Vericle in ways I wasn’t aware of and how the office can customize reports in Vericle to our advantage that we not utilizing before. They have taught me how to use the provider workbench, and how to understand insurance language. The Vericle team continues to do weekly training and are only one click away from helping me.I would highly recommend Vericle and their team of experts. They have exceeded all my expectations. They are very professional and accommodate all your needs. Your training is conducted at your pace, and they reinforce your understanding before moving onto a new concept. I am blessed to have them by my side through this transition. Thank you Cristyn, Kathy, Armond, and Jason!
Belinda Romero
19:18 31 Jan 20
Very easy to use, simple steps, easy to follow directions. does not need that much time to learn. Training was easy to follow. Jason was the instructor also a very pleasant person to learn with. Thank you.
Nick c
20:20 29 Jan 20
The training staff for Billing Dynamix Vericle software are extremely knowledgeable and the hands on learning and screen share training make learning the system super easy. I highly recommend.
Kathleen Wiemold
18:11 24 Jan 20
Our practice has used Billing Dynamix for over a year now and I find the fluidity and the ease of the soft ware amazing. I often find our calls with our representative very helpful when I have complex Insurance questions or claims that are not properly paid.
Judy Dewane
18:43 23 Jan 20
Staff has been exceptionally helpful in training and adapting training to our clinic needs. Provides a easy way to get into electronic documentation. Thanks tons much!
Regenerate Regenerate
15:53 16 Jan 20
Ydelyn is awsome!! She is patient, and kind. Walked me through everything I needed. Thank you!!! Highly recommend Billing Dynamix!!!
Scott Jay
15:53 16 Jan 20
Training was excellent provided by Jason!
Danielle Green
18:48 13 Jan 20
Easy to follow training modules as well as great communication throughout training if you have questions!
HALEY FIEGEL
18:44 13 Jan 20
They had a helpful training program that answered all of our questions!
Daniel Schiedermayer
18:44 13 Jan 20
Just started using them for our school's Pro Bono Clinic, and their training and customer service is nothing but helpful! Haven't used the system in a live setting too much yet, but feel confident that it will meet our needs.
MEGAN LOWE
18:43 13 Jan 20
Really good service! The training sessions were helpful and easy to follow!
Erin Jones
15:58 07 Jan 20
Jasper was so great during training, answering questions we had and going through everything thoroughly to make sure we all were confident in using the system.
Jessica Monteggia
15:51 07 Jan 20
Very user friendly system and they provide a great comprehensive training that has set our team up for success!
John Nellett
18:18 02 Jan 20
The customer service is great! They have worked with my university and more to start building a template for pro bono clinics all over the country. The workers are extremely friendly and helpful and they are quick to respond to tasks and emails. Overall I would recommend Billing Dynamix to anyone who is looking for a new EMR system in the healthcare field.
Gabriely Vita
15:27 06 Dec 19
Had an amazing training, the team is really helpful and willing to answer all your questions. Great customer service!
Natalee Feldman
16:50 01 Nov 19
Jasper was very clear and efficient. I understood everything and learned the material very fast
Riqua de la Rosa-Lopez
19:27 31 Oct 19
Great customer service and the system is very easy to use. The training was beyond helpful!
neda
19:27 31 Oct 19
Had training with Jason who was very informative and helpful. So far we love the system and are very happy to be using it! Thanks again, Jason!
Kimberly Steinbarger
14:12 29 Oct 19
The customer service from BDX is excellent! They check with me every week to make sure my needs are met, and are immediately responsive to question or requests. I don't think that I've ever experienced this high level of customer service before!
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